Trying to adjust the UPS rates to meet your needs? Curious which factors have an influence on the shipping cost calculation? Just keep on reading and find out how the selected features affect the displayed UPS rates in the free and PRO version of our UPS WooCommerce Live Rates and Access Points plugin.
We've been asked quite often what is what in our UPS and UPS PRO plugin. That's why, to make it clear, in today's article we would like to provide you with some more details about what exactly affects the live rates it displays. But before we begin, let's have a quick reminder:
After entering the UPS credentials you received on the plugin configuration screen and establishing the connection with UPS API, you need to add the UPS shipping method within a selected shipping zone. To achieve that go to WooCommerce → Settings → Shipping → Shipping zones, choose the right ones you want to display the UPS live rates in and add UPS shipping method there:
UPS live rates plugin's method configuration
As you have probably noticed there are plenty features on the UPS shipping method's configuration screen, however, let's focus now only on these affecting the UPS live rates directly. A knowledge how exactly the ones marked below work, will make you able to adjust them bearing in mind your business specifics.
- choose the correct Pickup Type on the shipping method configuration screen – the most accurate are Customer Counter and One Time Pickup,
- be logged in to the same UPS user account at UPS.com which is also used by the plugin,
- enter in the UPS online calculator exactly the same data - product(s), price(s) and addresses as in your shop.
It allows to turn on/off the UPS negotiated rates if those are active and assigned to your UPS account. If you do not have negotiated rates enabled at your account you won't see any difference in the displayed live rates.
This option enables or disables your shipments' insurance. If disabled, the base of the live rates returned by the UPS API will be lower depending on the UPS pricing system in a specific country. You can also find some more useful information about the declared value here.
Pickup Type PRO
The pickup type defines the way the UPS will pick up the parcels you are going to ship. There are six options to choose here:
- Daily Pickup,
- Customer Counter,
- One Time Pickup,
- Air Call,
- Letter Center,
- Air Service Center.
Depending on which one of the above is selected the live rates will be higher or lower. Daily Pickup is set to be used as a default pickup type here, however, if you want to offer the most accurate shipping pricing and the closest to the one you see after logging in to the UPS admin panel please choose: Customer Counter or One Time Pickup.
Destination Address Type PRO - Business or Residential
One of the main factors the UPS API takes into consideration while calculating the shipping cost is the destination address the parcel is going to be shipped to. It recognizes the entered data which is being validated next if it is Business or Residential. Choosing the right default option here will prevent the incorrect calcualtion from happening in case of unsuccessful validation.
Handling Fees PRO - None, Fixed value, Percentage
This option will grant you the possibility to define if the customer should be charged with any additional fees. Choosing None, Fixed value or Percentage option will allow you to decide how the fee is calculated and by entering the positive or negative value you will determine if it is a surcharge or discount (negative) – they will be later applied to the live rates.
Parcel Packing Method PRO
Parcel packing method allows you to receive more accurate shipping rates by choosing the most suitable packing method for the products you are selling. You can choose between the three options below:
- Pack into one box by weight - all the ordered products will be treated as if they are packed into one box (one package) and their weight will be summed up. Their total weight is also the only factor taken into consideration here to calculate the shipping cost so please make sure all the products have their weight entered.
- Pack into custom boxes - products will be fit into the previously defined your own custom boxes using the most effective way. Optionally you can also use the UPS default packagings here. The rates will be calculated as a sum of shipping cost for each standard or custom box used. To work properly, all the products need to have their weight and dimensions entered first.
- Type: Standard boxes - a group of standard UPS packagings such as: UPS Letter, Tube, Express box, 25KG Box and 10KG Box. They have their dimensions and weight already predefined by UPS API and you can only modify their Box Weight and Padding.
- Custom boxes - this option will give you the possibility to define your own custom boxes you use for shipping. You can fully determine all their dimensions, Max Weight, Box Weight and Padding.
- Pack items separately - if selected, the shipping cost of all the ordered products will be calculated as if each of them was packed into its own separate box and then summed up. In this case all the products' dimensions and weight need to be filled in as well.
Please mind that all the dimensions and weight units set in the WooCommerce settings will be converted into the Measurements Units selected on the UPS plugin configuration screen. In other words, if you have set the default WooCommerce units to be KG/CM, but then chose the LBS/IN in the UPS settings, the plugin will convert them and use LBS/IN to calculate the shipping cost.
We hope you will find this article helpful to understand better how our plugin works and to realize what affects the UPS rates it displays. Please let us know if there is still something unclear in this matter and we will do our best to explain it and bring it to you in details. We really do appreciate any kind of feedback we receive!
Still wondering if the plugin will meet your needs?
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